Shipping and Return Policy

At littlenestboutique.net, we strive to provide you with an excellent shopping experience, from browsing our website to receiving your order. Please review our Shipping and Return Policy for important information about shipping, returns, and exchanges.

Shipping Policy

1. Shipping Locations
We currently offer shipping within Ghana. We are working on expanding our shipping options to other regions in the future.

2. Processing Time
Orders are processed Monday through Friday, excluding public holidays. Please allow 1-2 business days for order processing. Orders placed on weekends or holidays will be processed the following business day.

3. Shipping Methods and Delivery Times
We offer the following shipping options:

Standard Shipping: Delivery within 3-5 business days
Express Shipping: Delivery within 1-2 business days (subject to availability)
Delivery times may vary based on location, weather conditions, and other factors. Once your order has been dispatched, you will receive an email with tracking information.

4. Shipping Fees
Shipping fees are calculated at checkout based on the shipping method selected and your delivery location. Free shipping may be offered for certain promotions or minimum order amounts.

5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier’s website.

6. Delivery Issues
If you experience any issues with your delivery, such as a delay or damaged goods, please contact us immediately for assistance. We are happy to help resolve any shipping-related issues.

Return and Exchange Policy
At littlenestboutique.net, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges under the following conditions:

1. Eligibility for Returns and Exchanges

Returns and exchanges are accepted within 14 days from the date of delivery.
The item must be in its original condition, unused, and with all original tags and packaging.
We cannot accept returns or exchanges on products that are worn, washed, or damaged after delivery, or on personalized or custom items.

2. How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:

Contact our customer service team with your order number and the reason for the return or exchange.
Our team will provide you with return instructions and, if applicable, a return shipping label.
Pack the item securely in its original packaging, including the receipt or order confirmation, and ship it back to us.

3. Return Shipping Costs
Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part (e.g., incorrect or damaged item).
We recommend using a trackable shipping service to return your item, as we cannot guarantee that we will receive your returned item without a tracking number.

4. Refunds and Exchanges
Once we receive your returned item and inspect its condition, we will process your refund or exchange.
Refunds will be issued to the original payment method used for the purchase.
Exchanges are subject to product availability. If the item is unavailable, we will offer a refund.

5. Non-Refundable Items
The following items are non-refundable:
Gift cards
Items marked as “Final Sale”
Personalized or custom products
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@littlenestboutique.net within 7 days of receiving your order. We will arrange for a replacement or a full refund, including return shipping costs.

Changes to This Policy
We may update or modify our Shipping and Return Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this policy periodically to stay informed about our shipping and return terms.

Contact Us
If you have any questions or need assistance with your order, shipping, or returns, please reach out to us:

Email: support@littlenestboutique.net

Thank you for choosing littlenestboutique.net! We are here to make your shopping experience as smooth and enjoyable as possible.